King Fahad medical city Poison control department is considered one of the very first poison control service in Saudi Arabia. The initiative to establish the department started as a quality project proposal in 2012 to deal with all cases of poisoning and toxicology consultations in KFMC. By 2014 an administrative decision was signed for the new department establishment as one of the departments under the Emergency Medicine Administration.
We are a clinical facility that is able to provide immediate and expert treatment advice and assistance over the phone for toxicology and poisoning cases. We also assist emergency physicians in the treatment and management of toxicology and poisoning cases. Our services are available 24 hours a day throughout the year.
The department is staffed by Poison Information Specialists, Clinical toxicologists, and backup Medical Toxicologists. The department also has the essential poison information resources including; electronic toxicology information database POISINDEX® and Lexicomp® the clinical drug information database and an electronic surveillance system (KFMC Poison-call program) to document all inquiries.
Poison Control Department Scope of Service:
healthcare sector of KFMC only as short-term plan and the population of Riyadh as a long-term plan.
We answer inquiries about exposures to chemical agents, including household products, pharmaceuticals, natural toxins, pesticides and industrial chemicals.
We provide an assessment of whether a particular exposure is toxic or not.
We provide immediate, and expert treatment advice and assistance over the phone for cases of exposure to poisonous, hazardous, or toxic substances.
In cases of poisoning and drug overdose, call the Poison Control Department Hotline at 011-2889887
When you call the Poison Control Department in a poisoning emergency, you will be asked to give the following information:
• Medical record number in King Fahad Medical City.
• Your phone number and location.
• The victim's name, age, and weight.
• Information about the toxic substance.
• The time the poisoning took place.
• Any symptoms the victim has.
• Any current health problems the victim has.
• Any medicines the victim is taking.
** If possible, keep the product package with you. You may be asked to give information from the labels on the container.