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King Fahad Medical City

King Fahad Medical City / Electronic Services / Service Details

About Service

Time required to complete the service

Track Request (Tell Us Service)

  • Service description
    A service to enable patients to track a request of complaint or suggestion
  • Service Requirements
    • Having a complaint or suggestion that was previously submitted

Service implementation steps

  • Go to “MRN Login” on KFMC website, or the medical services option on iKFMC application.
  • Enter your Medical Record Number.
  • Enter the activation code you received on your phone.
  • Select “Tell Us”.
  • Select the case you need to track and check its status and KFMC Feedback.
Service Type
Target Audience
King Fahad Medical City Patients
Service Channels
Electronic portal /Call Center/ iKFMC Application
Service Provided in
Arabic and English
Service Fees
Contact Us

Required Documents