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King Fahad Medical City

Patient Guide / Pharmacy / Mail Order Pharmacy

Mail Order Pharmacy​
The objective of this service is to send the medications prescribed for refill for the patients residing outside Riyadh only.

This is provided through two ways:
• C
alling the following numbers:

8001277000 then follow the voice instructions until you reach the Pharmacy Department.

Or by calling the number 0112889999 Ext: 12700 then dial (4).

• Through iKFMC application on smart phones.

Important Remarks:
• If you want to talk directly to the pharmacist, please call during the period from 9:00 am - 12:00 pm from Sunday to Wednesday.
• Other than the above mentioned times, you can leave a recorded voice message including the following information:
    o The full name of the patient.
    o Medical File Number
    o Two mobile phones numbers
    o The city to which the medication will be sent
• Refill medication prescription may be requested ten days maximum prior to the specified date for dispensing.
• If the patient fails to dispense the medications on due date; medications will be dispensed according to the remaining period of the prescription.

Wishing you a speedy recovery!​